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Bailey & Sage Candle Co.

FAQ

WHAT KIND OF WAX DO YOU USE?

We use a soy/paraffin wax blend. This blend offers easy burning, appeal, and usability. Other than fragrance, this wax blend requires no additional additives, allowing for a simpler, cleaner burn. 

WHAT KIND OF FRAGRANCE DO YOU USE?

We proudly use "clean scent" fragrance oils. This means the fragrances we use are free from phthalates, carcinogens, reproductive toxins, other potentially hazardous chemicals, and prop 65 warnings.

CAN THE TIN BE REPURPOSED?

Absolutely! Remove the wick and any remaining wax and clean using soap and hot water. Dry and reuse as a mini potter, storage container, and so forth!


HOW CAN I TRACK MY ORDER?

You will receive tracking information once your order has been SHIPPED. If you do not receive a tracking number after a few hours, please contact us at baileyandsagecandles@gmail.com


CAN I SEND A CANDLE AS A GIFT?

Yes! If the candle is going directly to the giftee, kindly let us know in the checkout notes and we will omit the invoice. Small, briefs notes can be written for you, as long as they can fit on one side of a standard business card. 


DO YOU SHIP INTERNATIONALLY?

Not at the moment, but we very well intend to in the near future. Stay tuned for that announcement!

WHY DID MY CANDLE CHANGE COLOR AFTER I BURNED IT?

There are two main reasons your candle may have changed color but, don't be alarmed, your candle still works!

  1. We don't use colorants in our candles so sometimes, the fragrance oil can create a noticeable difference in color once the candle begins being used as a result of the heat and fragrance reacting.
  2. We don't use UV inhibitors. Though including them might prevent discoloration, we want to stay true to creating, simple and clean burning candles. To decrease the possibility of discoloration, we suggest keeping your candles stored in a cool, dark area when not in use. 
If your candle still creates some discoloration, don't worry! The burn or quality of the candle will not be affected. Enjoy!